Frequently Asked Questions
Everything you need to know about your Superga order and our iconic sneakers.
How do I determine my correct Superga size?
Our sneakers generally run true to size, but the fit can vary between styles. We recommend checking our detailed Size Guide available on each product page to compare EU, US, and UK measurements.
What is your return policy for online orders?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please ensure the tags are still attached and the soles show no signs of outdoor wear.
How should I clean my canvas Superga sneakers?
For canvas styles, we recommend hand washing with cold water and mild soap. Avoid machine washing and direct sunlight during drying to prevent the rubber from hardening or the colors from fading.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected shipping method.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.
Are Superga sneakers vegan-friendly?
Many of our classic 2750 styles are made from 100% cotton canvas and natural rubber, making them vegan. Please check the 'Product Details' section on specific items to confirm the materials used.